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Create a customer journey to excite and delight
The Small Business Analyst
Create a customer journey to excite and delight
$400
Description
Reviews
Terms & Conditions
Helping Trusted Buyers enhance their post sale customer journey
Do you make a sale and then forget about your customer?
Do you leave your customers to their own devices?
Do you leave your customers wanting more but not sure how to get it?
Did you know from your customers first experience with you, you are on a journey together? This experience will decide how long or short that journey will be.
As customer retention is cheaper than customer acquisition, it is important to make sure that their experience matches their expectations.
Using my extensive experience within customer facing businesses, together we will define your customers journey ensuring your clients maintain their engagement and eagerness to use the product they have purchased through;
- the 7 key steps to enhance your initial customer journey
- a 60 minute session to clear up your after sale customer journey, making sure you have the right processes in place to ensure you exceed your customers’ expectations
- ensuring that the first stage of your Customer Journey is mapped out so that you can amend and adapt as your product evolves
Payment Policy
An Acknowledgement receipt and details of order for the payment made, will be sent to your email address as proof of payment, within 3 working days
Customers Privacy
We may use Data to customize and improve your user experience on this site. However, we will make efforts so that your Data will not be given to third parties, unless (i) we obtain your consent, such as when you chose to opt-in or opt-out to the sharing of Data; (ii) a service provided on our site requires the interaction with, for example, an Application Service Provider, (iii) pursuant to legal process of law enforcement.
Refund Policy
No refund can be made for cancellations upon successful payment.
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PLEASE READ THESE TERMS OF USE CAREFULLY
This is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this
Privacy Policy.
In addition, when you use any of our current or future services, you will also be subject to our guidelines, terms, conditions and agreements applicable to those services.
These Terms & Conditions will relate to all websites held by GeniusU Limited, Wealth Dynamics Pte Ltd (Entrepreneurs Institute), Entrepreneur Resorts Ltd or any of their Subsidiary companies or businesses.
For detailed Terms, please visit https://www.geniusu.com/terms
Standard Merchant Terms
Payment Policy
An Acknowledgement receipt and details of order for the payment made, will be sent to your email address as proof of payment, within 3 working days
Customers Privacy
We may use Data to customize and improve your user experience on this site. However, we will make efforts so that your Data will not be given to third parties, unless (i) we obtain your consent, such as when you chose to opt-in or opt-out to the sharing of Data; (ii) a service provided on our site requires the interaction with, for example, an Application Service Provider, (iii) pursuant to legal process of law enforcement.
Refund Policy on Events
No refund can be made for cancellations or no-show at the event upon successful registrations. No refund can be made on any of the courses and mentoring programs organized by Wealth Dynamics, GeniusU, Entrepreneurs Institute or its partners.
Refund Policy on E-Products
Since our online store is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.